PAYMENTWe accept payment via PayPal, Debit/Credit Cards* and bank transfer*.
*The invoice for payment via bank transfer will be generated automatically and sent to your email once you complete the checkout. The payment shall be made within 3 days after receipt of the invoice.
If you have any questions regarding payment, please email us at [email protected]. We will reply to you within 48 hours.
DELIVERYThe orders are dispatched within 2-3 business days after receipt of payment.
~ It is possible to collect your order in our Art studio “Marissa Fleur” located at:
Riga, K. Barona 138, Latvia (if you choose this option at checkout, we will contact you to agree about the time).
SHIPPING OPTIONS:
🔹LATVIA:
- Omniva/DPD - EUR 2.99
🔹LITHUANIA & ESTONIA:
- Omniva/DPD - EUR 6.99
🔹EUROPEAN COUNTRIES*:
- Registered airmail fixed cost (only for orders NOT including wax): EUR 10.99
- Courier mail: starting from EUR 14.90 (the precise cost will be calculated at checkout)
🔹ALL OTHER COUNTRIES:
- Registered airmail fixed cost (only for orders NOT including wax): EUR 19.90
You will be able to choose the appropriate shipping cost while checkout. It will be added to your order automatically.
SHIPPING TIME:
🔹LATVIA, LITHUANIA, ESTONIA
- OMNIVA/DPD: 1-3 business days
🔹EUROPEAN COUNTRIES*
- Registered airmail: around 6-13 business days
- Courier mail: around 5-10 business days.
🔹OTHER COUNTRIES
- Registered airmail: around 2-5 weeks
Unfortunately, we can not guarantee exact delivery time, since postal services are beyond our control. However, if you do not receive your order within above mentioned time frames, please send us an email to [email protected].
NB! All custom duties that may arise for non-EU country customers to be covered by the recipient.
*Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
DISCOUNTS
We provide a discount on bulk orders of Claycraft By Deco™ white clay (starting from 20 packs) and color clay (starting from 15 packs).
We also offer discounts on Claycraft By Deco™ white and color clay for registered students and instructors of Deco Clay Craft Academy.
For information about discounts, please send us an email with your order, shipping address and your member number at Deco Academy (if you have it) to [email protected].